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As part of the university’s commitment to maintaining optimal information technology (IT) systems and operations, a MyCampus service outage will occur Friday, November 12 at 5 p.m. through Monday, November 15 at 6 a.m. Should an extended outage be required, Monday will be used as a contingency day and systems will be brought back online on Tuesday, November 16 at 6 a.m.

The outage will accommodate an upgrade to the core administrative information system shared by Â鶹´«Ã½ University and Durham College.

Systems unavailable during the outage:

• Banner and any system that uses Banner to authenticate, including:
  • Orbis Portal: Co-Curricular, Hired Career, Student Experience
• Banner events (course add/drop/registration, password change) posted on MyCampus and Canvas.
• Any service that sends data to Banner or needs data from Banner, including:
  • Cashiering – Registrar’s office, Campus Library, Campus Health Centre and Dental Clinic.
  • Evisions – FormFusion and Intellecheck.
  • FAST and all Apex applications.
  • Ontario University Application Centre.
  • The self-service ticketing systems for the Registrar’s office, and for the IT Service Desk.
  • Web reports.

• All MyCampus self-service applications, including:
  • adding/dropping classes
  • advisor services
  • applicant portal
  • application to graduate
  • course book lists
  • fee statements
  • financial aid profile
  • grades
  • password changes
  • preview available courses
  • student account/fee info and credit card payments
  • student exam schedule
  • student/faculty schedule
  • web time entry
  • web transcripts
    
    
•  Other services, including:
  • Canvas Catalog
  • The university’s daily online . Anyone coming to campus that weekend must:
    • Present a paper or digital copy of their second vaccination receipt to security personnel stationed at designated building entrances.
    • Verbally provide answers to COVID-19 screening questions.
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Services that will be available with little or no impact during the outage:

• Canvas
• MyCampus (excluding the administrative self-service applications listed previously)
• MyCampus link to Canvas
• network password management and reset utility
• OneCard (ID card database)
• student email accounts
• targeted messages and announcements
• wireless network (CAMPUS-AIR)

Services with limited availability during the outage:

• Blackboard transact (meal plan)
• Campus Library
• Class (athletics)
• Clockwork (Students who have never used Clockwork will not be able to use the system)